Terms & Conditions of Oliver’s SUPER CLUB Scheme

Oliver’s SUPER CLUB discount offer is valid for dine-in, takeaway purchase in Hong Kong, excluding party menu & delivery orders; the Bonus Point Scheme is applicable to dine-in and takeaway purchase only, excluding party menu and delivery orders.
Every HK$1 spent at any Oliver’s Super Sandwiches branch equals to 1 Bonus Point; only integral amount spent will be converted to Bonus Point, e.g. 100 points will be earned from $100.5 spending. Members are required to present their valid Oliver’s SUPER CLUB Card (“The Card”) for earning Bonus Points at the time they make the purchase. No Bonus Point will be given afterwards.
The validity period of "Bonus Point": Members can start earning "Bonus Point" once they have applied for and become Oliver’s SUPER CLUB members. The "Bonus Points" are tallied on the last day of every 12 consecutive months and the tallied "Bonus Points" shall be valid for 3 months (For examples, if the membership starts from 9 April 2024, "Bonus Points" earned between 9 April 2024 and 30 April 2025, inclusive, shall be valid till 31 July 2025. If the membership starts from 1 May 2024, "Bonus Points" earned between 1 May 2024 and 31 May 2025, inclusive, shall be valid till 31 August 2025, etc.). Bonus Points can be used for rewards redemption, subject to the current Bonus Points policy available to members on the Webpage or in the shop.
The Welcome Coupons (”Coupons”) are valid in Hong Kong for 60 days from the date of membership activation.
Other terms and conditions apply; please refer to the Oliver’s SUPER CLUB Card and Coupons.
Please present the original of The Card or Coupons before placing order. Photocopies and capture of screen will not be accepted.
The Card and Coupons cannot be exchanged for cash.
The Card cannot be used in conjunction with any other discounts or promotional offers.
The Card is non-transferable.
Oliver’s Super Sandwiches reserves the right to refuse the application or cancel the membership if information of mandatory fields in the application form is incomplete, missing or incorrect, or non-appropriate use of membership is found.
Oliver’s Super Sandwiches reserves the right to amend the offers and the related terms & conditions without prior notice.
In case of any dispute, the decision of Oliver’s Super Sandwiches shall be final.

*** Once confirmed, no order can be modified or cancelled. ***

Terms and Conditions

(For the purposes of this section, “Oliver’s Super Sandwiches” means Café de Coral Group and/or its associated companies or subsidiaries, hereinafter referred to as “the Company” or “our Company”).

Your use of the Mobile Ordering Webpage (“this Webpage”) means that you have accepted these Terms and Conditions (including the Mobile Ordering Terms, the Terms of Use and Conditions and the Personal Information Collection Statement herein, collectively referred to as “Terms and Conditions”). All information released and received via this Webpage shall be subject to the regulation of these Terms and Conditions.
The Company technically operates this Webpage. However, we exercise no editorial control over some of the content on the Webpage particularly when the contents or other internet sites are provided by other persons on the Webpage or is partly operated by other persons you may view or access through the Webpage (“Third Party Providers”).

i. We reserve the right to modify the terms and conditions from time to time by updating this posting. The revised terms will take effect when they are posted on the Webpage.
ii. You acknowledge that we may, in our sole discretion and with or without notice,

1. vary the Webpage or any part of the Webpage (including any Sub Portal for which you are required to register); and
2. modify or discontinue this Webpage, any part of the Webpage and the services available on it without notice.

This Webpage is only for persons who access to this Webpage within the territory of the Hong Kong Special Administrative Region.

i. The content of this Webpage is solely provided by our Company. Whilst our Company exercises its best endeavours to update the data contained in this Webpage, our Company does not give any representation or any warranty in respect of the completeness and accuracy of this Webpage.

In the event of any compensation claim, program, damage compensation, injury, debt, loss, costs and expenditure (including reasonable legal costs and expenditure) arising from your breach of these Terms and Conditions or illegal behavior, you agree to compensate the Company and its affiliates, related companies, associated companies, employees, agents and representatives, defend them and prevent them from loss.

Membership

Applicants must register with a valid mobile no. and provide true, correct and complete personal information and mobile no.. Oliver’s Super Sandwiches will not process any application with incomplete or inaccurate personal information or mobile no..
For the purpose of providing our services to Oliver’s Super Sandwiches members, the applicant agrees Oliver’s Super Sandwiches to use the personal information provided in the membership application form for managing Oliver’s Super Sandwiches’ daily operation, for instance, verification of members' identity and record, handling the members' information and responding to the members' request and complaint.
Not all members will be eligible to participate in all promotions and Oliver’s Super Sandwiches may from time to time impose limitation on the rights of members to participate in any special promotion. Members taking part in any special promotion shall be deemed to have agreed to be bound by any special terms and conditions which may be imposed by Oliver’s Super Sandwiches in relation to such facilities and services.
To change the registered mobile no.or email address, member can update the information in the Oliver’s Super Sandwiches mobile app. Each mobile no.and email address can be registered for only one member account.
If members would like to update other personal information or have not installed Oliver’s Super Sandwiches mobile app, they can email to info@olivers-supersandwiches.com providing the Registered Name and Registered mobile no. and the information to be updated for amendment.
To terminate the membership:

i. member may click "Settings" and then click "Delete Member Account", agree to the Terms and Conditions, verify identity with the verification code sent to the registered mobile no. or email address to terminate the membership. Members may also inform Oliver’s Super Sandwiches about termination in writing, stating clearly the Registered Name and Registered Mobile no..
ii. Oliver’s Super Sandwiches will process and delete the member's personal information from the members list within 7-10 working days once the request is received and send out the confirmation email to their registered email after completion. When the membership is terminated, all accumulated "Bonus Points", "e-Cash" and "e-Coupons" will be cancelled and the registered mobile no. or email address cannot be used to register another member account within 30 days.

Oliver’s Super Sandwiches reserves absolute right to modify members’ benefits and Terms & Conditions, in Oliver’s Super Sandwiches’ sole discretion and may notify members of such amendments in any manner as it considers fit. The members will be bound by such amendments upon which the amendments are to take effect.
Misconduct, fraud, misuse of Oliver’s Super Sandwiches benefits or failure to follow these Terms & Conditions may result in the immediate termination of membership. Oliver’s Super Sandwiches reserves absolute right with or without notice to terminate any member's membership and privileges, Oliver’s Super Sandwiches will not be liable for any loss or damage resulting therefrom.
Oliver’s Super Sandwiches reserves absolute right to terminate "Super Club" at any time upon reasonable notice, where reasonably possible, without giving any reasons. All rights and privileges of members shall cease and Oliver’s Super Sandwiches will not be liable for any loss or damage resulting therefrom.
Members have no right to participate in the constitution, operation or management of Oliver’s Super Sandwiches nor have any rights in or any claim for any assets of Oliver’s Super Sandwiches.
Save for Oliver’s Super Sandwiches and its affiliates, no third party has any right under the Contracts (Rights of Third Parties) Ordinance to enforce any rights and/ or benefits of these Terms & Conditions. Notwithstanding the above, the consent of any third party is not required to rescind or vary these Terms & Conditions.

Mobile Ordering Terms

You agree to comply with all applicable laws and regulations, and be solely responsible for your conduct or negligence (including the content/data transferred via the mobile ordering service).
When you use this Webpage, you agree you will disclaim our Company from any liabilities due to direct, indirect, or sudden loss (including loss or damage of data) caused by your use of this Webpage, or relevant links or content accessible via this Webpage).
You agree not to (including but not limited to):

i. interfere with the use and enjoyment of the mobile ordering service of other user(s);
ii. adopt any unlawful manner or any other possible method(s) that may undermine, disable, overload, damage this Webpage or the mobile ordering service;
iii. access to the mobile ordering service without authorization or other accounts, computer systems or networks connected to the mobile ordering service;
iv. collect any information of the users of the mobile ordering service via electronic or any other means;
v. transmit, email, or post any information or program that contains software viruses, in order to interrupt, destroy or limit the functionality of this Webpage or any computer software or hardware or telecommunications equipment; or
vi. rearrange or design any part of any page of this Webpage.

Terms of Use and Conditions

Mobile Ordering

You shall be legally liable for your conduct performed, including but not limited to, ordering goods or services from our Company. You agree to indemnify our Company for any claims made against our Company caused by any third party (including unauthorized use of their credit card numbers or payment platform user accounts). Our Company reserves the right to reject any mobile order if such mobile order is believed to be fake or made by fault after reviewing the mobile order history or the payment details.
Each shop provides a designated QR code which links to the designated page of the shop for mobile ordering. You must pick up your order from the shop to which you place order through the shop’s designated page.

Product Information

Our Company shall exercise its best endeavours to ensure that the product prices, details and sizes of the products contained in this Webpage are correct but our Company reserves the right to vary the price and other product details without prior notice. Our company cannot guarantee that the products sold or supplied do not contain ingredients that may cause food allergies (including but not limited to animal products or fruits), and there is a certain risk of contamination with such ingredients during the storage or production process. Although our Company exercises its best endeavours to satisfy the special dietary requirements of its customers, our Company cannot guarantee that it can meet such requirements of every customer.
Product information, pricing and image(s) are for reference only.

Information about Ordering the Meals

Our Company shall use its best endeavours to complete the mobile orders submitted through the Webpage, but our Company disclaims liability if our Company declines a mobile order due to unforeseeable change on the products, or shortage of any product or ingredient and hence our Company cannot complete the mobile order, or any other reason. Our Company only provides mobile ordering service at designated shops stipulated in this Webpage and our Company shall modify the list of shops from time to time without prior notice. The available shops and mobile ordering service time are according to information shown in the Webpage. No coupon and promotion offer is accepted by this Webpage except for the 10% discount and bonus point-earning exclusively for Oliver’s SUPER CLUB members after their memberships’ accounts logged-in via this Webpage.
The Company shall make every effort to ensure products displayed on this Webpage are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative product(s) of similar value and style subject to the consent of the customer.

Details on Collecting the Meals

Once you have confirmed your order and settled payment successfully via the Webpage, the transaction will be completed, and our Company shall not refund payment paid in any event unless there is fault made by our Company. The food will be prepared upon payment is completed to ensure the food is kept fresh. The patience of customers is highly appreciated.
This Webpage only provides dine-in and take-away ordering services. It does not provide delivery services.
All prices are listed in Hong Kong Dollars.
The prices posted on this Webpage are for mobile ordering within designated store(s) only. Prices for some products may differ from those charged at other store(s).
Once an order is confirmed and the payment is settled, neither the order can be cancelled nor the item(s) of the order can be changed.
You are solely responsible for the mobile data generated by your mobile device when using this Webpage.
For dine-in order, once the food is well prepared, our staff will deliver the food to your seat.
For take-away order, ordered food should be collected as follows:-

i. The estimated preparation time of the food is about 20 minutes upon your successful payment. Ordered food should be collected by presenting the order confirmation page and the ordering number within 45 minutes upon your successful payment or any shorter period of time the store allows before the end of the opening hours.
ii. During pickup, you must show the valid order confirmation page and the ordering number to the store’s staff for verification, failing which Our Company will not proceed with your order pickup request. Each order confirmation page and ordering number can be used for pickup once only. Pickup records held by Our Company shall be treated as the conclusive evidence and you agree not to raise any objection thereto.
iii. You must pick up your order within 45 minutes upon your successful payment or any shorter period of time the store allows before the end of the opening hours. If an order is not picked up within the prescribed time, the order will be deemed forfeited and no refund will be made.
iv. It is your duty to keep the order confirmation page and the ordering number at a secured place. Anyone who picks up the order with a valid order confirmation page and the ordering number will be deemed your authorized representative.
v. Please consume the food as soon as possible after pickup. The taste and quality of the food may be affected depending on the actual time of consumption. We shall not be responsible for food quality less than optimal due to consumption after the suggested consumption time.

Payment Terms

Payment for mobile ordering must be settled by the payment methods provided in the Webpage.
The Company reserves the right to change the payment method for any order without prior notice.

Our Company shall exercise its best endeavours to ensure the prices of the products are accurate. Please contact our staff at the shops or contact us info@olivers-supersandwiches.com in case there is any problem.

Personal Privacy Policy and Personal Data Collection

In using this Webpage you may give us “personal data” as defined in the Personal Data Privacy Ordinance. You have certain rights in the personal data. By using this Webpage you grant us the consent to use your personal data in accordance with our Privacy Policy Statement. (Please refer to Privacy Policy)
Where payment is made via this Webpage, you acknowledge, agree and consent that your personal information may be collected by third parties (located within and outside Hong Kong) processing transactions subject to their respective personal data privacy policies and applicable laws, may be used, processed and stored by such third parties to facilitate payments that you now or subsequently make for orders placed.

Intellectual Property Rights

Copyright

You acknowledge that the content on the Webpage is subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”). Unless you are expressed authorized by law, you must not by yourself or permit any other person to:

a) Modify, sell, copy, reproduce, display, publicly perform, republish, upload, post, transmit, distribute, prepare derivative works based on, repost or otherwise use any of the content, including text, graphics, code and/or software, in any way for any public or commercial purpose without our prior written consent; or
b) Use any content on any other Webpage or in a networked computer environment for any purpose; or
c) Reverse engineer any Webpage consisting of downloadable software; or
d) Otherwise infringe the Intellectual Property Rights of any person in using the Webpage or any content.

Nothing you do on or in relation to the Webpage will transfer any Intellectual Property Rights to you or license you to exercise any Intellectual Property Rights unless this is expressly stated.
It is your responsibility to determine whether any infringement will occur if you download, copy, transmit, publish, store or otherwise use or deal with the content contained in this Webpage without the prior consent of us.
No person, whether an individual or a body corporate, shall create or establish a hyperlink to the Webpage by hypertext reference or imaging without the written permission of us.

Trademarks

The words and various logos on the publications, products, content or services referenced herein on the Webpage are the exclusive trademarks or service marks of our Company, its subsidiaries, associates and/or affiliates. Other names or logos appearing on the Webpage may be trademarks of their respective owners.

Consequence of Infringement

You agree to indemnify the Company against any of your unauthorized use of any materials from and/or contents of this Webpage, defend and prevent the Company from any harm. You agree that your unauthorized use of the materials from and/or contents of this Webpage may result in irredeemable losses to the Company and in the event of your unauthorized use, the Company has the right to apply for a restraining order in addition to any other remedies under common law or equity.

Liability

We will accept no liability whatsoever for any direct, incidental, consequential, or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings or any other loss resulting from your access to, reliance on, or use of, or inability to use the Webpage and the Content, whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not we know of the possibility of such damage.
Third Party Providers

You acknowledge that:

parts of the Webpage; and
parts of the Content are provided or maintained by Third Party Providers and not by us. Your dealings or correspondence with any Third Party Provider are solely between you and that Third Party Provider, and you agree that we will not be liable or responsible for any loss or damage of any sort incurred as the result of such dealings.

i. To the extent permitted by law, our Company disclaims any express or implied warranty of any kind in respect of your use of the mobile ordering service and the mobile ordering services itself. Our Company disclaims any express or implied warranty in respect of the accuracy, content or completeness of the information of this Webpage and/or the reliability, operability, security or availability of the mobile ordering service. We specifically disclaim any warranty of any kind, whether express or implied on this Webpage, the mobile ordering service function or the server that are free of viruses or other harmful components. Our Company shall use our best endeavours to ensure that your order is correctly and satisfactorily fulfilled according to the mobile ordering service.
ii. In no event shall our Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature or causes beyond its reasonable control including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, shortages of labour or materials, fires, floods, storms, explosions, acts of God or delays or non-performance by third parties.

Our Company does not authorize any agent or representative to make any warranties, representations or statements regarding the products or the mobile ordering service and our Company shall not in any way be bound by any such unauthorised warranties, representations or statements.

i. To the extent permitted by law, our Company shall not be liable for any direct, indirect, special, incidental, or consequential damages (including damages for loss of revenue, profits or data arising from the contract issue, infringement issue or other matters (including negligence)) caused by using or inability to use this Webpage (including mobile payment service), including: (i) incorrect or inaccurate content of this Webpage; (ii) personal injuries or property damage of any kind (including damage to mobile device) caused by using or accessing to this Webpage or mobile ordering service; (iii) any unauthorized use or access to this Webpage, mobile ordering service and/or loss of personal data therein; (iv) any interruption or transmission suspension of this Webpage or mobile ordering service; or (v) errors, viruses or any similar matters that are transferred via this Webpage or mobile ordering service.
ii. In case of mechanical failure or deliberate damage against the Webpage causing inaccurate pricing of the products, our Company reserves the rights to make final decision.

Miscellaneous

These Terms and Conditions will be governed by and construed in accordance with the laws of Hong Kong, and the parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong. If for any reason a court finds any provision or portion of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue in full force and effect. Any waiver of any provision of these Terms and Conditions by a party will be effective only if in writing and signed.
These Terms and Conditions shall survive after you have terminated using the mobile ordering service.
In case of disputes on these Terms and Conditions, our Company’s decision shall be final.
These Terms and Conditions are written in Chinese and English. In case of discrepancies between the Chinese and English versions, the English version shall prevail.
Save for the Company’s affiliates, no third party has any right under the Contracts (Rights of Third Parties) Ordinance to enforce any rights and/ or benefits hereof. Notwithstanding the above, the consent of any third party is not required to rescind or vary the Terms and Conditions.